Messing around with Chongky is the last thing you should do.
Regent KL screwed up the amount blocked on Mrs Chongky’s credit card the last time we visit the city and no one provided me a satisfactory answer after repeated calls and emails.
Result:
After i power everyone who pisses me off, i have a personal call from the Executive Assistant Manager of the hotel and an email to reiternate the message.
Please accept my apologies once again for any inconvenience that may have been caused following the incorrect amount of pre-authorisation being reserved on your credit card.It is disappointing to learn of this incorrect processing and even more disappointing to hear of the frustrations that you encountered whilst trying to resolve this issue with certain members of our team.
I can assure you that this matter has not been taken lightly and we have dealt with each of the personnel that you have mentioned according to our policies here. I would not expect a repeat occurrence.
I do believe that you may be returning to Kuala Lumpur in the near future. As such, it would be my pleasure to pamper you during your next stay with us by providing you with a complimentary upgrade to one of our Executive Suites and also offering a 1 hour couple’s massage in our Health Club or in the privacy of your room.
Please contact me directly to make your next reservation so that I may personally attend to your requirements and ensure your complete enjoyment and relaxation during your visit.
I would like to again apologies for the difficulties that you experienced here and I do hope that we will be able to meet in person during your next visit to Malaysia.
How can we refuse such an offer? The service is good generally. Such screw ups don’t happen often after all.
And the suite sounds real tempting.
Deluxe Room
40 sq. m., well-appointed open view concept rooms with wall to wall windows. Large spacious bathroom with separate shower cubicle and long bath.
Executive Suite
80 sq. m., Executive Suites feature a spacious bedroom, a separate living room, a large marble bathroom, and a powder room. Wall to wall windows offer stunning views of Kuala Lumpur’s striking skyline. Guests will have a butler to attend to their needs, special room and bathroom amenities, 2 bottles of mineral water and guaranteed higher floor room.
Ngee Ann Canoe Club just pissed me off with their organisation of Relay Duathlon. The format is compete in teams of two. On their poster, the entry fees is written as “Mixed - $15″. Of course anyone would take it as $15 for one team. But today, when i wanted to pay when i register for my event, the person told me it’s $18 for each person (after increase of $3 for registration which i was informed but again not told it’s per person).
Wake up your idea lah! I was so pissed off that i sarcastically said it’s ok we can don’t run.
BUT NO ONE PISSES ME OFF AND GET AGAIN WITH IT!












